Customer Reviews
Thank you for visiting the customer reviews section of our website. If you have purchased from us recently in store or online we would love to hear your feedback on our website, products and quality of service from the placing of your order right through to its delivery, or of your in store experience. We welcome all comments to help us continually improve our service to customers. If your visiting our website for the first time we hope you enjoy reading some of the reviews left by our customers.
I have bought 2 rugs from Yashar Bish before; they are so beautiful, with a rich depth of colour and very beautifully made. I look at them in my hall and never tire of their beauty. Very recently I bought 2 hand made carpet floor cushions. I paid a little extra for them to be stuffed with the correct material. The carpet cushions came on time (amazingly the next day after I received an email that they had been posted - this, by the way, was the same for the rugs), and they arrived well wrapped, delivered by a responsible courier. My husband and I just love them - they are so comfortable. I made the right choice coming back to Yashar Bish to search for and find what I was looking for. I would definitely recommend this carpet supplier - we have bought carpets online before (and were disappointed); you have to be careful that the supplier is selling genuine, high quality hand made carpets. It is also reassuring that Yashar Bish is in the UK and so we did not have to contend with import duty costs - which are high. I have communicated with 'Kim ' and I'm very happy with the customer support that she affords - courteous and polite and reassuring. Thank you - I wish your business well
Response:
Hello Mrs O. What a wonderful review you have left us! You have given so much detail which I'm sure will be useful to other customers thinking of buying from us. Small details like couriers, communication and quality of goods is so important these days and we do strive to provide a good experience to our customers. We were pleased to see you had purchased from us a few times and we are very happy that both you and your husband are delighted with the rugs and cushions you have from us. Thank you for taking the time to write your kind words. Thank you, Kim 😄
Really wonderful company, discovered on our trip to Brighton, incredible range of Rugs and other items. Very quick delivery and fantastic customer service. We will definitely be using them again in the future.
Response:
Hi Alexander it was lovely to receive your review and to hear that you are happy with your orders. Our customers are so important to us and we try our best to offer the best service we can. We hope to see you shopping again at Yashar Bish at some point in the future. Thank you. 🍀
Beautiful large rug, very quickly delivered.
Response:
Hi David, thank you for your review. Your rug was a real beauty so we are pleased you are happy with it and also liked the speedy delivery. We hope you enjoy using it for many years to come 🌷
We have bought a few rugs directly from the shop but were unable to visit so decided to have a look online. I ordered a small rug which is even nicer in reality. The shop offers beautiful rugs, matched only by the great prices and wonderful customer service.
Response:
Hi Anne, thank you so much for your lovely review! We're so pleased to hear that you’re happy with your Afghan Rug and found shopping online with us straightforward. Your support means a lot to us, and we’re always here if you need anything else, thank you 💐
I've loved both products I've bought and they were just as advertised and came quickly. I'll be back! Website a pleasure to browse. I shall pop in when next in Brighton
Response:
Hi Gwendoline, thank you so much for your 5 ⭐️⭐️⭐️⭐️⭐️ review! It makes all our hard work worth it when we hear comments like yours! It's good to hear that your order arrived swiftly and you are happy with them. We hope to see you in Brighton one day.
The website always has a superb selection of rugs and cushions and more, so well illustrated and so hard to choose from, but I have been really happy with everything I purchased. My most recent buys were dispatched the same day they were ordered and arrived the very next day. I can't recommend Yashar Bish highly enough.
Response:
Hi Linda, thank you so much for your lovely review! We’re really glad to hear you’re happy with your order. We always try to get things sent out as quickly as possible, so it’s great to know it reached you smoothly. Those Afghan cushions are becoming so hard to find these days with so few being woven, so we’re thrilled you’ve got some to enjoy 🌻
I have recently purchased a beautiful Turkish rug and draught excluder from Yashar Bish. They are both beautiful, exceptionally nice quality and just perfect. The owners of this fabulous shop in Brighton are unbelievably helpful and knowledgable. It’s a passion without a doubt! So nice to find such lovely people with an amazing website. Thank you.
Response:
Hello Sally, it's always a pleasure to look after you. You are somebody that makes a considered choice when making a purchase and we like to be able to chat with you to help you choose. We are very pleased to hear that you are happy with your rug and draught excluder and hope they are enjoyed by your daughter in due course. Thanks for taking the time to write a review and we hope to hear from you again when you are next looking for something. Best Wishes, Kim 🌼
Excellent covers - authentic and great range, hard wearing so should last a number of years. Only slight drawback was stringent lanolin type smell though wore off over a week or so. I would recommend
Response:
Hi Iain thank you so much for leaving a review! We’re delighted to hear you’re happy with your cushions and found the selection to your liking. You’re absolutely right about the lanolin - it’s a natural part of the sheep’s wool and can occasionally give off a woolly scent, but this quickly wears off once the cushions are in use. We hope they bring you lots of pleasure!!🌸
Excellent service.
Response:
Hi Jo 🌸 although your review is short, it's very positive and we appreciate it, thank you for purchasing from us 🌻
Great products, really nice quality and very swift delivery. Already recommended this company to someone else.
Response:
Hi Matt, thank you for your kind words and recommending Yashar Bish to a friend. We love to hear such great feedback and we are also happy that you found the quality of your rugs to be good. Thank you for taking the time to write 😁